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can any Admin staff help here.  0   
Hi is there any Admin staff online today to help me sort out the bonus situation with playersonly,
I have sent a email but i am trying to see if i can get it sorted today as i was looking forward to using the bankroll until yesterday morning when playeronly staff told me the news. They said that bankrollMob need to credit my playeronly account.

Hopefully someone will be able to help. thankls

     
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it can often take a little while to get the bonus with them but dont worry you will get it

     
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Sorry no i mean they are refusing to pay the bonuses since the 20th they are claiming they no longer have any relationship with this site. and it is upto bankroll to pay the bonuses|?

     
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Posted by chinasyndrom:
Sorry no i mean they are refusing to pay the bonuses since the 20th they are claiming they no longer have any relationship with this site. and it is upto bankroll to pay the bonuses|?


If they are claiming this, then they need to remove PlayersOnly from the BR list. They have not done this as of yet, so we can assume that they are still offering the NDB there. Hope you get an answer today........

     
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Thanks, BMWman i hope i get answer stuck playing freerolls at the moment.

     
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Hey All,

We have temporarily paused the Players Only offer on request from Players Only, as they are currently structuring and considering their traffic in relation to "Black Friday" and other issues (payment processors etc).

However all players that received an e-mail from us stating they are approved (all players that requested the bonus should have been processed before we paused it), should be getting their points. The customer service representative is obviously wrong - we are still affiliates with Players Only and we expect to open the offer again shortly (although only for US/CA first off).

I will try and get a status from Players Only and post it here later.

     
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Thanks mob manager,

I am in the situation where the bonus was approved and i had email saying it was paid and the funds would be available in a few hours but the funds where never received.

     
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that's good news. I'll keep checking.

     
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as usual is the poker sites screwing up the bonuses and their support giving lame explanations.
hope u people get their bonuses and would be bad if this bonus disappears cause it was a pretty good one and many members won decent prizes in this one.

     
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