Joined: May '08
Location: Germany
Age: 51 (M)
Posts: 696
LOL when u write a little bit more what the problem is maybe we can write a little more to help you. But i think to 100% u must not have fear that you get no points from BRM when all is right
Joined: Aug '07
Location: Malta
Age: 41 (M)
Posts: 8320
When you e-mail our support, you get an e-mail back within an hour with a ticket number (LTKxxxxxxx), please write that, so I can check up on your e-mail.
Joined: Aug '07
Location: Malta
Age: 41 (M)
Posts: 8320
I've just been told that VC Poker cancelled the gift offer, so that's why it's taking so long to process. We're waiting for them to send us back the list of qualified players and even though we have asked for it more than once, it still has not arrived, and we can't process gift requests until we have confirmation that the player is qualified for it.
It's very unfortunate but there's nothing else to do than to have a little patience and wait some more, I'm afraid.
Joined: Aug '07
Location: Malta
Age: 41 (M)
Posts: 8320
Of course you will get paid if you're qualified We're just waiting for VC Poker to confirm it, and unfortunately, they don't seem to be in a hurry at the moment.
Joined: Aug '07
Location: Malta
Age: 41 (M)
Posts: 8320
yvisriki - I just got word tonight that we have received the lists from Victor Chandler Poker, and I see that your request has been approved also. So you didn't have to wait more than you already did.
Joined: Feb '10
Location: Suriname
Age: 47 (M)
Posts: 1189
Patience is a true and worthy virtue. Just wait have patience and everything will clear up. Poker is a game of patience, be patient and everything will come to you.
Joined: Nov '09
Location: Canada
Age: 55 (M)
Posts: 2387
Snifff, I love happy endings!
Admin usually seems to pull through guys, just post your problems with as much information as possible and they get back to you with a solution, or at least an update. WTG!
there isn't racism here . Yvisriki you can contact the amministrator to resolving the problem. 
