Joined: May '11
Location: Belarus
Age: 39 (M)
Posts: 5
Hello. I have won back a bonus on VC POKER on May, 12th after that has forgotten to press on claim bonus and waited for it. Has now noticed that pressed nothing, has tried to press, and to me has written "Unfortunately it's not possible to claim gift for this offer, as it's no longer active and therefor we are unable to process gift requests at Victor Chandler." Though I HAVE simply forgotten!!!!. I ask to give me mine 5000 mob points, т.к I have satisfied all conditions.
Joined: Mar '08
Location: United Kingdom
Age: 44 (M)
Posts: 6714
Posted by hjooopsa: I have satisfied all conditions.
No you didnt You forgotten to press on claim bonus, I think the "Unfortunately it's not possible to claim gift for this offer, as it's no longer active and therefor we are unable to process gift requests at Victor Chandler." kinda sums it up, un lucky, I very much doubt you will see that $50 now.
Joined: May '11
Location: Belarus
Age: 39 (M)
Posts: 5
Yes, has forgotten. But I could press and though in a month. I after all have satisfied a condition and it not my problems that me at all haven't warned that bankrollmob.com finishes **UNKOWN RUSSIAN TEXT REMOVED** with VC POKER. I have satisfied all conditions. I have typed 10 points. I think if they send inquiry about poker рум to them will show that I have made all.
Edited by Administrator (28 June 2011 @ 07:26 GMT)
Joined: May '09
Location: India
Age: 37 (M)
Posts: 4873
i think submitting your nickname to claim the gift was part of the requirements but you still deserve to get the bonus because you made the required points. but its upto support / admin to decide and best thing would be to contact them, gl