Joined: Feb '11
Location: Germany
Age: 31 (M)
Posts: 1859
Please post everything High Pulse Poker related in here. There is no need to open 10 threads per day saying how rigged it is,how shitty their cashout speed is,and so on. It can all be kept in 1 thread as well,no need to pull an attention whore by opening new threads.
Please keep it in this thread.
Thanks
Edited by BeMyATMplz (19 November 2011 @ 23:13 GMT)
Joined: Mar '11
Location: Canada
Age: 73 (M)
Posts: 216
Any word on whats going to happen about the screwup today. I for one am not very happy with my freezeout out in the # 5 freeroll for 2000 Euros being about 14 place and 35000 chips
Joined: Mar '11
Location: Germany
Age: 54 (M)
Posts: 217
Good idea to put it all in one chest. Hiere we go: I am facing download problems with the latest update. It stalls at 49% and giving me numerous data package errors. I tried it at different system configurations and donwload setups, but the errors are still there. Also I reinstalled a fresh webloaded version and cleaned up registry - all with the same failure result because the webversion also tries to update itself.
I wrote to support but got no answer. Anybody got a clue how this could be solved?
Thats my second time I couldnt participate in the BRM Tourney
Joined: Feb '11
Location: Canada
Age: 39 (M)
Posts: 1660
Lol^^
I kinda like them too, really wish they'd hurry it up and get it sorted. Although on the other hand, the low traffic does make the tournaments easier to place in. which is always nice for me.
I'm curious how they'll resolve today's issues, no worries though, they've been good about things to date. Here's there response to my inquiry about it:
Hello Joe,
Thank you for contacting our customer support.
As you noticed we are currently facing some issues with a new update for the software. We are working hard on solving this. We will inform all players when the problem with this tournament is solved.
Thank you for your patience and understanding.
If you have any other questions or comments please do not hesitate to contact us.
Joined: Feb '11
Location: Canada
Age: 39 (M)
Posts: 1660
Lol, I've been noticing that lately. A 300 just ran that was actually only a 100 prize pool. And the entrants actually forced the prize pool higher, so no overlay!
It got me wondering if one of my other tournaments yesterday paid out correctly. If you email them in regards to this let us know what they say.
Joined: Feb '11
Location: Germany
Age: 31 (M)
Posts: 1859
Posted by daninleeds: the 1200 overlay has a prize pool of 70 lol with 14 players registered lol good luck to them 14 i say
Pretty sure it wont stay there yesterday it already had 33 players I believe,then the lobby got reset so the tourney was re-posted I think..once people notice they will re-register
Posted by EimsbushKing: aaaand the next bug.
played in the 100� gtd tourney with 1+0.10� buyin,51 players,prizepool 50.98� wtf
so not only is there no 100� gtd but also there are 0.02� from our buyins missing.
how can that happen
Email them if you didnt do so yet,you can demand compensation for that
Joined: Jan '11
Location: United Kingdom
Age: 38 (M)
Posts: 4
Posted by byng0: Any word on whats going to happen about the screwup today. I for one am not very happy with my freezeout out in the # 5 freeroll for 2000 Euros being about 14 place and 35000 chips
I was same. Had 29k having bust the players on my table. Thought it was odd that the tables were not being balanced after eliminations. I stayed logged in until end of Match of the Day and it was still down.
Joined: Mar '11
Location: Germany
Age: 54 (M)
Posts: 217
That´s what they answered to me regarding the crippled Rake and Affiliates Payout:
------------------------------- "Dear Player,
The payout under 'Income through Affiliates' have for a while showed the total rake of you and your affiliates and not the actual payout you should receive. This has now been fixed and that is why your payout has decreased.
We apologize for the inconvenience this may have caused you.
Kind regards,
Jacob Appel High Pulse Gaming Support Team" --------------------------------------
Didn´t know I have got "Affiliates" up to now - but if they say that ...
Joined: Jan '11
Location: United Kingdom
Age: 38 (M)
Posts: 4
Hey, for those that got frozen on in yesterdays 2000EURO RML freeroll#5, the tourney is now back in the lobby with a start time of 17:00 (GMT). I can only assume this is the re-run of yesterdays problematic tourney despite now players showing as registered just yet.
I think I'm finished with this site..... for a while anyways... just too many probs at the minute... I cant stay xonnected to it for more than 5-6 mins.... I got no probs with any other site....
Just not woth the effort.
I wish them luck, but certainly won't be depositing wile all this sh*** is goin down
Joined: Jan '11
Location: United Kingdom
Age: 38 (M)
Posts: 4
These guys are absolute retards. They have now re-scheduled the re-run of 2000Euro RML#5 from today at 5pm, to tomorrow at 5pm, 30 mins before I finish work, and 50 mins before I arrive at home. At this point with their rapid turbo blind structure, Il have been blinded out. What is wrong with these people? Cant believe I have even given them my time never mind those who have deposited money.
Joined: Mar '11
Location: Germany
Age: 54 (M)
Posts: 217
Still cannot load the last update 2/2. Now it holds at 36% giving me 86 CRC-Errors. I reinstalled my whole system (took me 8 Hours!) to be sure the failure isnt at my side. And customer support doesnt answer my query. Now I suppose the BRM Tourney is done for me, good luck to all others. What a b******t.
Joined: May '11
Location: United Kingdom
Age: 43 (M)
Posts: 66
Posted by BRMC_Rover:
Posted by byng0: Any word on whats going to happen about the screwup today. I for one am not very happy with my freezeout out in the # 5 freeroll for 2000 Euros being about 14 place and 35000 chips
I was same. Had 29k having bust the players on my table. Thought it was odd that the tables were not being balanced after eliminations. I stayed logged in until end of Match of the Day and it was still down.
MOTD ! man city look better every week dont they lol , i need them in top 3 at end of season to bag 300 off bets with my mates .............. as for tourneys messing up i emailed them a list of all i was in this morning and they re funded my buy ins this afternoon as for freerolls i dont think they will do anything , at best they might re list them but cant see them paying anything out for them after all they were freerolls .......sucks i know but such is life i guess