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Need advice  0   
Hi
Few minutes ago I tried to log in to my PS account from my laptop,but I get a note that I am allready connected from another computer.
Checked my desktop and PS wasnt on,started PS from there and there was no problem so I log off and tried to log in again from laptop and again get a same note Disagree


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i think u make auto-login ON in the setting Disagree u must contact support ... Confused

     
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Nope,login manually as allways

     
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In the most time you have only to do a restart of your pc. And when you restart after that it is possible to log in in your poker account normally. When not cap your internet connection for a moment and try it again.

     
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This is actually a common problem, you need to contact the pokerstars support and they'll fix it Blink

The worst case scenario is that someone hacked your acccount and for that you also need to contact the support...

     
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When you see something like that you need to contact support at once to find out
what is happening. In any room that is just to make sure that no one gained access in your
account.I hope its just a technical issue.


     
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Contacted PS support but still no reply from them,situation still the same Disagree
Thx for your replys Mobsters Worship

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...and yes,funds on my account are ok

Edited by MilenkoK (01 April 2012 @ 21:05 GMT)


     
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I think you dont need to get scaried about that, sometimes you need to close your pc and open it again and everything ill be fine.In case you get suspicious try to contact some riend that plays pker too and as him to try to find your nick name in the tables!!!!!

     
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Hi MilenkoK.

Sometimes the PS support take his time to answer. Much more in weekend. Sure today you will have your account ok to play (they want you raking...).

Luck in tables!

     
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Contact PS support and inform them about that, so they can try to trace the IP to see if it belongs to you or if someone is using your account in piracy. I would do this if I were you. Even if you don’t have much money there, someone one can be using your account to do wrong things.

     
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...now I get a message from PS support and I am informed that this is a common problem called "hanging login" caused by server restart on March 31st and now after program restart problem is solved.
So if you be in a situation like this in the future be cool Cool

     
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