Joined: Aug '07
Location: Malta
Age: 41 (M)
Posts: 8320
The name (your real name) that you wrote in your Mob account, here, does not match the name you wrote in your absolute poker account. So to protect against fraud etc., they will not pay the bonus. You need to make sure the names are 100% the same both places, then we can process your bonus request again.
I suggest you contact our support from the "SUPPORT & FAQ"-button in the upper right corner, or the LiveHelp out in the right column.
Joined: May '08
Location: Finland
Age: 40 (M)
Posts: 7
I've been waiting for my bonus since 5/8/2008. It has been in 'Awaiting payment' state for over two weeks. I wonder if anything is going to happen within the next couple of years
Joined: Feb '08
Location: United Kingdom
Age: 41 (F)
Posts: 55
Posted by Zaktrokrelas: But it would be nice to tell us why we are still waiting for payment... Should we just stop waiting and forget the whole thing...
this maybe why, absolute poker are a big poker site and many offers you see on the web like bankroll mob also have to send there requests to ap to be processed if you think about it they have got thousands of requests coming in its going to take them longer to process. and i am sure giving free money away is not on there top list of priority's if your in business it makes more sense to focus man hours on the money coming in and keeping them customers happy rather than spend just as much time processing free money i know marketing and bringing the customer in is all well and good and good for business but if you neglect the ones you already have then whats the point as there only going to go as quick as your drawing them in. that is only my opinion and i dont like ap anyway but we all have are own little sites we like and dislike and for all the ones that didnt get the bonus theres always plenty more bonuses in the sea as too speak
Joined: Jan '08
Location: France
Age: 42 (M)
Posts: 11
Posted by evilfook:
Posted by Zaktrokrelas: But it would be nice to tell us why we are still waiting for payment... Should we just stop waiting and forget the whole thing...
this maybe why, absolute poker are a big poker site and many offers you see on the web like bankroll mob also have to send there requests to ap to be processed if you think about it they have got thousands of requests coming in its going to take them longer to process. and i am sure giving free money away is not on there top list of priority's if your in business it makes more sense to focus man hours on the money coming in and keeping them customers happy rather than spend just as much time processing free money i know marketing and bringing the customer in is all well and good and good for business but if you neglect the ones you already have then whats the point as there only going to go as quick as your drawing them in. that is only my opinion and i dont like ap anyway but we all have are own little sites we like and dislike and for all the ones that didnt get the bonus theres always plenty more bonuses in the sea as too speak
and the rest is history
regards
annmarie
What i don t understand is why my bonus was rejected since 2 days after my request and now i'm waiting near 2 months in order to get it...