Joined: Feb '08
Location: Canada
Age: 38 (F)
Posts: 66
iam not sure if anyone here has had the same problems i have but i have contacted support twice and both times this thomas person i have found hesshe is very ignorant and rude!! i ask a question IF thomas answers it, its a very short worded and the answer comes across as if your question was stupid and your dumb its like both times i contacted them i was bothering himher and i thought ther there to help you and answer your questions iam just wondering if anyone else has found this and if thats the case maybe the site should look into it
Joined: Oct '07
Location: Sweden
Age: 63 (M)
Posts: 210
Maybe it depends on your question. I have never felt that the live support has been rude to me but it was a long time ago I contacted them and I know they are having problems with people who are asking for their bonus. Have a nice day.
Joined: Feb '08
Location: Canada
Age: 38 (F)
Posts: 66
so your saying if you go ask about a bonus and another person goes and ask about there bonus its ok for the support to be rude ? i dont think that they should be like that if they have to answer the same question 100 time in a day thats there job its why ther there is what iam saying unreasonable? or is what iam asking unreasonable?
Joined: Aug '07
Location: Malta
Age: 41 (M)
Posts: 8320
pokerladie00, would you mind if I post the 2 chatlogs in here, so people can draw their own conclusion whether or not you were given support by an ignorant and rude supporter?
