Joined: Aug '08
Location: United Kingdom
Age: 34 (M)
If your like me, you have downloaded the software signed up your details and then have been approved, And still have not got your bonus after waiting 24hrs+ then post here. bankrollmob usually is the best and only site that pays when it says. so why the sudden change? we know they are busy, but how does that refelect on there service as a company Are you rli going to play on Virgin after this performance? tell me how long you have waited
Joined: Feb '08
Age: 47 (M)
We only approve bonus requests after we have had a list from Virgin Poker confirming that the player is ALREADY paid. If you have been approved and not been paid, it will be because of a mistake somewhere in the system (either ours of virgins).
Can you post you username with Virgin, then I will take a look at it straight away.
In terms of Virgin I think they are going to be a good partner, offerring freemoney, airmiles tournaments etc., they were simply taken by surprise on the number of players signing up, so the first week will definately have some "quirks" we need to iron out - but I think we will get there eventually.
Joined: Aug '08
Age: 41 (F)
It is the same with me (virgin user name olga1709). I got mail on Dec. 1st saying that bonus was approved. So far the money did not arrive. I wrote email to mob twice but got no answer. Obviously there is a severe error in the system.
Joined: Jun '08
Age: 40 (M)
Hye guys i got the same problem, 30 hours ago more or lest got the bankroll mail saying my request t virgin poker was approved but i just checked again and i still don't have any money in my account (User id: Maxerello). Could you please check me out? Thanks
Joined: May '08
Age: 63 (M)
well idem for me i 've been approved for that bonus by bankrollmob since 3th december and nothing for me pok_ratus on virgin cf Date 12/3/2008 12:42:03 PM (GMT)
Subject Your Virgin Poker request has been approved!
Dear nicolas y,
We're happy to let you know that we have approved your bonus request for €30 at Virgin Poker - the bonus should already be available in your account "pok_ratus", or it will be there in a few hours.
We are confident that you will enjoy this bonus and hopefully be able to start building your new bankroll at Virgin Poker.