Joined: Jan '22
Location: Hungary
Age: 30 (M)
Posts: 278
Hello, Unfortunately, there are a few things that don't work in high stakes!!! It's not just the poker product that has a problem, for example I uploaded your documents and it's been about 1 month, but it's still under investigation!!! I'll deal with them a I recommend this to you too!!! Good luck
Joined: Aug '08
Location: Poland
Age: 41 (M)
Posts: 804
Exactly as dule-vu wrote. Try to contact their support via another form of contact via e-mail or livechat. Maybe they have a lot of issues to solve at the moment and are busy and that's why it's taking so long. Scorpion2288 then write to them to hurry them up and ask what's going on...
Joined: Nov '13
Location: Macedonia, The former Yugoslav Republic of
Age: 38 (M)
Posts: 229
I hope its only a glitch in the matrix and they will soon correct the mistakes they did it. They lunched a new version of their client so maybe they got issues with it and didnt got time to set everything okey. I think they got only email customer support and not live support, which isnt good for us players. We must to solve some problems atm not after 2 or 3 days.
