Joined: Oct '16
Location: Argentina
Age: 70 (M)
Posts: 2597
After insisting by all means (email, whatsapp, facebook, etc.) I managed to find a support employee who would dedicate her time to understanding what I was asking (even though we both spoke the same language) and would compare it with the Conditions established by the company 888poker. . As long as I have made a deposit in the previous 180 days with Neteller, I will be able to use that same e-wallet to make withdrawals...finally!! Moral: until it is clear to you and it seems logical to you, never stop asking!
Joined: Feb '18
Location: Lithuania
Age: 32 (M)
Posts: 436
I agree that it is important to never stop asking questions while there is uncertainty, but I don't think there was a need to create a new thread for this, anyway it's It's nice that you have finally solved your problem
Joined: Aug '08
Location: Poland
Age: 41 (M)
Posts: 852
maragatero, it's good that everything has been clarified and that you can now withdraw money from 888poker to nettler. This is what happens with supports, you have to ask several times before the matter is clarified. I've had this happen to me many times on various online gambling sites. It also depends on the employee I'm working at a given moment... Some people don't want to explain the situation and respond with rules, while another one will help you.