Please note: your live chat session runs from the top down.
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ok
Natasha Pollock:
Apologies for all inconvenience caused.
Natasha Pollock:
We have reviewed our patnership with Bankroll mob and may be closing this promo for this reason
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what a scam
Natasha Pollock:
Yes.
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so you are telling me that I need to deposit to benefit from the no-deposit-offer ?
Natasha Pollock:
https://www.virgingames.com/poker/WhatAreVpoints.aspxNatasha Pollock:
To earn the other ?20 you will need to earn 60 V Points and to earn V points you'll need to make a deposit
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"BankrollMob players are entitled to a €30 Free No Deposit
Bonus when they sign up with Virgin
Poker!
Upon registration with Virgin
Poker, BankrollMob players will be given a free €10. BankrollMob players that earn 60 V*points will be given a further €20 free.
BankrollMob Players will also receive a 100% Welcome
Bonus of €100."
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the offer was saying :
Natasha Pollock:
Exactly. To receive the next 230 and to earn v points you have to make a deposit
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i got 10 free, and will get 20 more when getting 60 vpoint
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from bankrollmob
Natasha Pollock:
at the moment you don't have a payment method registered to your account
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I have a no deposit offer
Natasha Pollock:
If you need to earn 60 v points you need to make a deposit to do so
Natasha Pollock:
You will need to make a deposit and play cash games
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I already saw this, unfortunatly, it doesn't give the information
Natasha Pollock:
this link tell you exactly how V Points work
Natasha Pollock:
https://www.virgingames.com/poker/WhatAreVpoints.aspxNatasha Pollock:
I'm just looking at this for you
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will the 7.09 rake be enough to get the 60 vpoints?
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ok
Natasha Pollock:
The bonuses are delayed and will be updated on monday
Natasha Pollock:
The system is experiencing some technical issues at the moment which is currently being looked at by the technical team
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yes
Natasha Pollock:
have you been playing cash games?
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I have 0 vpoint
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how much rake is 60 vpoint?
Natasha Pollock:
and have you done that yet?
Natasha Pollock:
Ok
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but I remember it saying that I need to score 60vpoint to unlock the
bonus------:
yes, please
Natasha Pollock:
on the
bonus ypu have registered for, you will find all of the terms and conditions, would you like me to find that for you?
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can you tell me how much I need to rake to obtain the 20£
bonus?
Natasha Pollock:
so far this month you have raked 7.09
Natasha Pollock:
Thank you very much
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Natasha Pollock:
Please can I have your nickname so I can look at this for you?
Natasha Pollock:
Sorry about the delay Im just tryijg to find your details
Natasha Pollock:
thank you
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Natasha Pollock:
Please can i have your first name?
Natasha Pollock:
Thank you
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Natasha Pollock:
Please can I have your username so I can look at this for you?
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I would like to know how much I have raked
Natasha Pollock:
Welcome to Virgin Games, how can I help you?
# Natasha Pollock has entered the chat room.
# Natasha Pollock has entered the chat room.
# Please wait for a member of the team to enter the chat room.
