Joined: May '08
Location: Germany
Age: 51 (M)
Posts: 696
Hi on first my english is not so good i hope u understand me .I was a customer for over 1 year by swiss casino.And I had really like it.Software,good support,fast cashout 3-7 days,i got 4 cashouts 1000-1800$and no problems i was satisfied.But i think maybe they got a new manager.I make a deposit for 50$ got my requitments to cash out 250$ and then came a message i got not the requitments to cash out but i got more then double points as i need.So i chat with the support and they say me he can not look to my accout had a new system i must write a email to support. I play on many casino and bad casinos do that so player lost they money.My reason was now to lost all the money and i do that i want not play anymore in the casino and deinstall the software. That is not the first time that i became not the money from a casino.But i was dissapoited from scasino i had thrust them.I write a email to manager to give me a statement whats going on today i wait 4 days for an answer.When he send me a email with a statement i post it. Its where good when it gives only one casino thats works like a real when u not must think when u win how became i my money but i think its a dream
Joined: May '09
Location: India
Age: 37 (M)
Posts: 4873
From what i can make out, you used to play on a swiss casino site, u cashed out 4 times and fifth time when you tried to cash out they said you didn't get enough points to cash out while u think you have earned more than enough. Then you sent an email to support. I'm not clear whether you lost your money or are scared to lose your money Now u r disappointed with a site you trusted earlier. ********************** I think that either there has been a misunderstanding in which case the support will clear it with you or they have changed the point system/requirements and you missed the update. Check their website to see for latest points system/cashout requirements. If you cashed out earlier its very unlikely that they'll do this on purpose to stop your withdrawal.
Joined: May '08
Location: Germany
Age: 51 (M)
Posts: 696
no the requirements are the same and the support are in german and i waiting til today for an answer the money was i lost is not the problem i deposit only 50$ these day.
Joined: May '08
Location: Germany
Age: 51 (M)
Posts: 696
Hi i have wait now more than a week from a answer from support why i can not make a cashout nothing it happens.The only emails that i become was new bonus offers.So i´m think i´m right the site is change from a good to a bad site DONT PLAY AT SCASINO!!!!!!
.I was a customer for over 1 year by swiss 
DONT PLAY AT SCASINO!!!!!!
