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Joined: Nov '07
Location: Belgium
Age: 40 (M)
Posts: 1289
Login - Admin Support - > opens a browser - Your panel - Click on chat support (think it goes like that on Merge network? ) - Talk to them - ask WTF is going on? - re-ask, cause they wont understand it.
Come back here - tell the other ones what happened.
Joined: Feb '08
Location: Australia
Age: 39 (M)
Posts: 90
Ive already spoke to support she said she cannot help me and that i need to talk to a manager on monday wtf is liv support there for then i can see this site lasting no more than 6 months
Joined: Oct '07
Location: Australia
Age: 39 (M)
Posts: 405
i am getting the wame issue and i am from australia kingkoopa, online gambling is legal here except the bigbet poker network doesnt allow australians its rediculous. they need to update their knowledge of our laws
Joined: Apr '09
Location: Portugal
Age: 44 (M)
Posts: 4827
I just registered now and still waiting for the payment, but seems like your age is being questioned. Sites have access to this info so you have to prove them you are eligible to get the bonus. Some sites (like BRM) asks for a picture of person holding id, and to me that is the better way to prove it. Ask bigbet suport what to do, they are the ones who should help you solving your problems. Only after tlaking to them you should talk to BRM admin, if still needing something.
