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  25-Feb-15, 21:38   #1
DUCK POKER your account is suspended +2 
ooASoo 

Joined: Sep '14
Location: Morocco
Age: 50 (M)
Posts: 28
That's the message " Your account is suspended.Please contact the managrment staff. Aww crap! Aww crap!


middle of tournaments. And now !!! I can't login with my account


NICE NICE


Bankroll over 300 Dollar


Thank you Duck F..K Big Smile

     
  25-Feb-15, 22:30   #2
  +1 
watoba 
Joined: May '08
Location: Germany
Age: 44 (M)
Posts: 546
No wonder at you playing by duck.The BRM forum is full of this sick site.I'm happy that I've no account there.But I wish you good luck when you contact the support.But I think you have a small chance that you get the money.Maybe you can contact the government in the land where the site is registered.
Maybe it's time that BRM close this offer

     
  25-Feb-15, 22:39   #3
  0 
mhj07 
Joined: Feb '15
Location: Sweden
Age: 23 (M)
Posts: 24
Yeah this site seems really fishy from what I've read on these forums. Was thinking about making an account there and depositing but I'm very glad that I changed my mind and went to partypoker instead.

Try contacting the support and be as nice and friendly as you can - sometimes it pays off. I wish you good luck getting your money back, that's not a small bankroll you'd potentially lose there...

     
  25-Feb-15, 23:01   #4
  0 
raymonvdhaak 
Joined: Jun '13
Location: Netherlands
Age: 36 (M)
Posts: 257
Posted by ooASoo:
That's the message " Your account is suspended.Please contact the managrment staff. Aww crap! Aww crap!


middle of tournaments. And now !!! I can't login with my account


NICE NICE


Bankroll over 300 Dollar


Thank you Duck F..K Big Smile


Did you deposit money to them?
Or is it all money that you won with playing freerolls?
If you won all the money by playing freerolls then they don't have information of you ,like bankaccount info and I.D information etc etc etc.
Maybe you only need to send them this information.
I hope that this is the problem

     
  25-Feb-15, 23:17   #5
  0 
ooASoo 

Joined: Sep '14
Location: Morocco
Age: 50 (M)
Posts: 28
I win the money first in freerolls and after in buy in tournaments i'm not deposit

     
  26-Feb-15, 03:51   #6
  +1 
superthight 

Joined: Jan '13
Location: Philippines
Age: 50 (F)
Posts: 752
thats it many player always complain about the money they wanted to realease .before making some query or post make sure all your documents are properly installed in a good verified situation,this could be a guideline for depositing any pokersites in case of suspending accounts or blocking it.additional to what i post is read term and condition on update page ,so your situation will never behind from any discomfort in the future .once again this is superthight speaking at your service thank you mobsters and enjoy the rest of the day... Worship Worship Worship Worship

     
  26-Feb-15, 19:26   #7
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10021
Too many complains regarding that site. Lets hope that all these players werent doing anything
against the rules Smile and had problems with the site.
Cause at some point they must be right too.
Yes they are struggling to stay in business but being at fault all the time, wont keep them
on much longer.

     
  28-Feb-15, 12:04   #8
  0 
ooASoo 

Joined: Sep '14
Location: Morocco
Age: 50 (M)
Posts: 28
I send a message to duckpoker but why is my account closed ?
The answer .... you must prove you're ID and Adress

I send the fowling information and no I'm waitting for the reply


Following the next episode Aww crap! Aww crap! Aww crap!

     
  28-Feb-15, 14:03   #9
  0 
klash23 
Joined: Mar '12
Location: United Kingdom
Age: 38 (F)
Posts: 2243
Did they suspend your account while you were playing and in the middle of a tournament?Sounds strange if that was the case and all they wanted was an ID check.
I know they have had issues concerning security but couldn't they do it when you first signed up or not allow players to play freerolls until you either deposit or confirm ID?

     
  28-Feb-15, 15:00   #10
  0 
Heskor 
Joined: May '13
Location: Mauritius
Age: 25 (M)
Posts: 2659
Lol that sucks why banned winning account is a wonder to me as the pro will always play and make the rake , therefore earning money for duckpoker and yeah they withdraw from time to time but you must have liquidity and not banned accounts just as you do not want to pay?Anyway bad from them and sad to see you on the receiving end of their incompetent lol . Anyway hope all will be ok and you will get back your money mate. Cheers later!

     
  28-Feb-15, 17:55   #11
  0 
ooASoo 

Joined: Sep '14
Location: Morocco
Age: 50 (M)
Posts: 28
Yes he's suspend my account middle of a tournament 1000$ buy in 6$ i was in fourth position after 3 hours of games. Aww crap! Aww crap!


I play on this site for over 5 months.I will not withdraw my money just play Confused

     
  28-Feb-15, 21:20   #12
  0 
toronto_r_us 

Joined: Nov '14
Location: Canada
Age: 46 (M)
Posts: 189
i have 50 dollars there i think is garbage, i dont play at duck anymore
anybody want that 50 dollars for free at a table? just let me know. it feels like play money to me.

     
  1-Mar-15, 11:35   #13
  -1 
uno1Bomber 

Joined: May '13
Location: Russian Federation
Age: 28 (M)
Posts: 541
Posted by toronto_r_us:
i have 50 dollars there i think is garbage, i dont play at duck anymore
anybody want that 50 dollars for free at a table? just let me know. it feels like play money to me.

I'll take it Blink

     
  1-Mar-15, 20:15   #14
 
This post by toronto_r_us has been removed, probably due to being spam or because it was irrelevant to this topic.
  3-Mar-15, 14:43   #15
  0 
ooASoo 

Joined: Sep '14
Location: Morocco
Age: 50 (M)
Posts: 28
5 days of waiting and still no access my account Aww crap! Aww crap! Aww crap!

     
  3-Mar-15, 20:54   #16
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10021
Five days aint that long. It worth waiting, then you will have access to your bankroll and
since you will have done already the verification, if you request a cash out, it will be much
faster. So dont give up Smile

     
  3-Mar-15, 21:02   #17
  0 
teddybears73 
Joined: Nov '11
Location: United Kingdom
Age: 59 (M)
Posts: 3177
Aye,that sucks when you don't think you've done anything wrong but the site will not pay you anyway Angry i think after you have done the I.D. check and met the playthrough requirements and they still wont pay you then it's time to say byebye duck.

     
  3-Mar-15, 22:26   #18
  0 
DirkSchering 

Joined: Oct '14
Location: Germany
Age: 26 (M)
Posts: 29
This happend 3 weeks ago here. Sent more then 10 mails to support@ but they dont react!? Even did a formal complain... Cunts there..

     
  4-Mar-15, 14:47   #19
  0 
ooASoo 

Joined: Sep '14
Location: Morocco
Age: 50 (M)
Posts: 28
Tthird mails to suppport !! and still nothing

I see my 300 Dollar account at DUCK fly away


bye bye Big Smile

     
  31-Mar-16, 07:09   #20
  0 
mgabesz 
Joined: Mar '11
Location: Hungary
Age: 32 (M)
Posts: 153
I had absolutely same. I played freerolls and won then did the rollovers as well. Then they asked for documents. I have sent them but they not accepted one because a bill was not on my own name. They have suspended my account and it is still suspended for 7 months now however I had contacted the licence gaver as well and Duck "support" now answer nothing for my mails. It is an absolute cheating site. I have made a 5USD deposit as well. They stole me more than 100 USD plus bonuses generated by my play.

     
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