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  4-Jul-19, 12:21   #21
  0 
CALICUL 
Joined: Jan '14
Location: Romania
Age: 40 (M)
Posts: 4166
Tell us if you managed to send those papers and get a positive response from this casino. I think you will eventually recover that money, if you did that wager which should to be in case you opt for a bonus. They have no reason to refuse and they will pay if everything is okay.

     
  4-Jul-19, 13:00   #22
  0 
Serpang 
Joined: Jan '10
Location: Indonesia
Age: 56 (M)
Posts: 1823
I curious what for they ask utility bill and bank statement if they already get ID card and we deposit by skrill and withdraw with skrill as well. If we withdraw to our credit/debit card or bank transfer maybe yes they are need it ( deposit and withdraw different manner, I mean ) Annoying anyway, so I prefer play on old casino where I already verify Smile

     
  4-Jul-19, 13:25   #23
  0 
pajalnick 

Joined: Mar '11
Location: Russian Federation
Age: 47 (M)
Posts: 6095
it seems to me that before starting the game in a new casino, you need to complete the verification first ... So that later there were no problems with the withdrawal of winnings .... It’s a shame when I got the winnings and when trying to withdraw, the casino employees find some reasons for not paying winnings ..... therefore I first of all pass verification completely

     
  4-Jul-19, 13:59   #24
  0 
copyyy2k 

Joined: Sep '18
Location: Serbia
Age: 21 (M)
Posts: 123
Posted by dule-vu:
I think that big site,like paddy power,party poker and casino,unibet,poker stars....didnt ask me at any time for utility bill or something like that!only some dcoument was enough and thats was whole story!I am member on this and other sites for so many years,so ofcourse I cant remember of everything,but its different when its some smaller site in game!
Yeah big sites like that do not ask for stuff like that.
I withdrawed money multiple times from Partypoker/pokerstars with only picture of ID.
Small sites are the one that want's to scam you cuz no one is anyway depositing on their sites lol.

     
  4-Jul-19, 20:06   #25
  0 
bowie1984 

Joined: Apr '12
Location: Hungary
Age: 35 (M)
Posts: 6587
Posted by dule-vu:
I think that big site,like paddy power,party poker and casino,unibet,poker stars....didnt ask me at any time for utility bill or something like that!only some dcoument was enough and thats was whole story!

Last time I did this on WillHill six years ago they did ask for additional utility bill, bank statement was not enough.

     
  5-Jul-19, 10:26   #26
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 42 (F)
Posts: 13754
If you read the terms and conditions in almost every site, you can see that they are mentioning
that the may for additional info.
SO if they havent asked anything so far, doesnt mean that they wont do it in the future.
And of course site from site differs in their verification process.

     
  5-Jul-19, 12:05   #27
  0 
dule-vu 

Joined: May '09
Location: Croatia
Age: 34 (M)
Posts: 7600
I remember my first cashout from paddy power site!it was long time ago and I didnt make deposit at that site ever till payout,so it was only choice to make cashout on check and it was without any problem,even I didnt have some special verification terms!I got check on my home address and change in bank,which I didnt even had account!
this thing show,how bigger sites works and how they treat players!

     
  5-Jul-19, 12:13   #28
  0 
CALICUL 
Joined: Jan '14
Location: Romania
Age: 40 (M)
Posts: 4166
I had the same problems in a few poker rooms but i sent papers and in the end everything was ok. You do not have to scare yourself when you send the data from the bulletin ( ID Card ) because it is normal to do this and for the withdrawal to be accepted.

     
  5-Jul-19, 13:54   #29
  0 
pajalnick 

Joined: Mar '11
Location: Russian Federation
Age: 47 (M)
Posts: 6095
I don’t quite understand why so many additional documents are needed ..... Is there really not enough a passport in which my identity is indicated and my place of residence is indicated .... it seems to me that this document is enough to pass the verification .... but some casinos and some poker rooms want more documents .... I don't understand why

     
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