Edit: Nirvanadk, I just checked your Mob account and requests. Apparently you gave us an e-mail address as your full tilt poker accountname.....? That's not gonna work You need to give your full tilt poker ACCOUNTNAME and then we can process your request again. Send in an email to us or write it here. <---
I wrote it here, in the forum... I would like to have the same account name as I have here, Nirvanadk - thanks
Joined: Aug '07
Location: Malta
Age: 41 (M)
Posts: 8320
Nirvanadk, just to make sure - do you already have a full tilt poker account or not? Because it sounds like you don't, as you would "like to have the same account name as you have here".
We can't change your accountname with full tilt, but we need to know which you created yourself at full tilt poker. Is it Nirvanadk? If you're in doubt, please contact their support and ask them about your accountname.
I have an account there, I wrote you guys because it said that my bonus was rejected.. therefore I wrote you, to ask what could be wrong, some admin told me to write the username I would like to have in there, (he said that I had been using my email adress for userid???) I would like Nirvanadk as user id, since that is the username I have here --- thebankrollmob ---
I just checked full tilt, my userid is Nirvanadk - so I think everything should be alrite, but it aint....
Edited by Nirvanadk (29 September 2007 @ 20:57 GMT)
Joined: Aug '07
Location: Malta
Age: 41 (M)
Posts: 8320
I've updated your full tilt poker accountname to Nirvanadk, and put your request back int processing, so now you just have to wait for a few days. Hopefully this time $50 will come to your account.
Joined: Aug '07
Location: Malta
Age: 41 (M)
Posts: 8320
Posted by: DanielCS -- i have an account money on FT so the request was rejected but can a person that doesnt have an account there but use the same pc request one?
Technically - we only allow one Mob Account per household / IP address / computer.
Other than that, I would say our payment team handles it on a case by case basis.
Joined: Oct '07
Location: Canada
Age: 38 (F)
Posts: 0
ouch that hurts.. but in my experience playing online.. it is all to common.. which is all the more reason for managing your bankroll so those bad beats don't hurt it to much
Joined: Oct '07
Location: Canada
Age: 38 (F)
Posts: 0
hmmm.. its been a while now since i first signed up with no response from bankrollmob.. looking forward to the money.. its just hard to be patient i guess
Joined: Oct '07
Location: Canada
Age: 38 (F)
Posts: 0
well i should have realized it when i signed up but i gave the wrong acct name for fulltilt.. the right one is hipppycritt0420, i sent an email last week through your support link to try and correct this.. but recieved no response until today.. now somewhere along the line there is a communication issue ..
does this mean that i have to wait another two to three days ?
Joined: Oct '07
Location: Canada
Age: 38 (F)
Posts: 0
well im not one to spam but im not getting any replies through email or on here its been over 48hrs since i gave correct username and i still haven't got a response
Joined: Jan '08
Location: Netherlands
Age: 60 (M)
Posts: 622
Admin why is my FT bonus rejected. They say i have multiple accounts but i dont have so whats the problem? I've also allready sended an email to the support but i dont get a respond from them can u help me and can we do the proces on this forum??
