Betting news tagged with 'ukgc'

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News tagged with ukgc:
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aug
2

UKGC issues Advice on How to Improve Handling of Customer Complaints

Tags: customer complaints, customer service, UK, UKGC
Posted on 02 August 2022 by "T".

The UK Gambling Commission published on Thursday, July 21 a list of tips on how to handle complaints, with the aim to remind licensees of existing rules and guidance. This comes after a review of complaints policies was conducted that found a number of areas needing improvement.

Read more » UKGC issues Advice on How to Improve Handling of Customer Complaints

jun
22

UKGC releases New Guidance to Protect Consumers and maintain Safer Gambling

Tags: problem gambling, safe gambling, UK Gambling Commission, UKGC, United Kingdom
Posted on 22 June 2022 by "T".

The new consumer protection guidance, which gambling operators are required to take account of, shall help them abide by the new rules coming into effect in September.

Read more » UKGC releases New Guidance to Protect Consumers and maintain Safer Gambling

may
26

Andrew Rhodes becomes permanent Chief Executive of UKGC

Tags: Andrew Rhodes, UK Gambling Commission, UKGC, United Kingdom
Posted on 26 May 2022 by "T".

The UK Gambling Commission (UKGC) has announced that Interim Chief Executive Andrew Rhodes has been appointed to the leadership role on a permanent basis.

Read more » Andrew Rhodes becomes permanent Chief Executive of UKGC

mar
2

UK Gambling Commission updates Guidance on Fair Terms and Practices

Tags: UK, UK Gambling Commission, UKGC
Posted on 02 March 2022 by "T".

The UK Gambling Commission (UKGC) has recently updated its guidance for all operators regarding fair and transparent terms and practices.

The Commission has found licensees using terms that are potentially unfair, and in some cases, give them undue discretion to decide if and how they are applied.

Read more » UK Gambling Commission updates Guidance on Fair Terms and Practices

nov
6

UKGC proposes Gambling Companies must Set 100 Monthly Limit on Player Losses

Tags: problem gambling, safe gambling, UKGC, United Kingdom
Posted on 06 November 2020 by "T".

Losses incurred by gamblers in the United Kingdom could face a £100 limit per month - a new idea proposed by the UK Gambling Commission (UKGC). This is the local authorities' new move to make sure gambling operators are more responsible when it comes to addressing problem gambling in the country.

Read more » UKGC proposes Gambling Companies must Set 100 Monthly Limit on Player Losses


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